Alpha Mate Terms & Conditions

1. Acceptance

Welcome to Alpha Mate (https://alphamate.app, Android package com.alphamate.liveparty). These Terms & Conditions (“Terms”) govern your access to and use of the Alpha Mate mobile application, website, live streams, voice party rooms, Moments/Reels, chat features, and in-app virtual economy.

By creating an account, signing in, checking the Terms & Conditions acceptance box, or using any part of Alpha Mate, you confirm that you are at least 18 years old, that you have read and accepted these Terms, and that you also accept our Privacy Policy. If you do not agree to these Terms, do not register for or use Alpha Mate.

2. Ownership of Coins

All coins available within Alpha Mate are the property of the application.

Users receive a limited, non-exclusive, non-transferable, revocable permission to use coins within the application according to its rules. Coins do not represent personal ownership of cash, legal tender, stored-value currency, or an independent financial asset outside Alpha Mate.

3. Coin Management and Misuse

Alpha Mate reserves the right to investigate suspicious activity, fraud, exploitation, unauthorized transactions, chargeback abuse, technical manipulation, and policy violations across user wallets, gifting, and rooms.

In cases of confirmed fraud or misuse, Alpha Mate may hold, adjust, remove, or reduce coin balances, including reducing balances to zero where justified under applicable policy and law.

4. Virtual Gifts and Purchases

Virtual gifts, coins, VIP upgrades, profile frames, entrance animations, and other digital items offered within Alpha Mate are intended strictly for in-app entertainment and social interaction.

Voluntary purchases and redemptions of coins, virtual gifts, and digital items are non-refundable once delivered or used in-app, subject to applicable consumer protection law and any mandatory refund rules required by the platform through which a purchase is processed.

5. Withdrawals

Where Diamond withdrawals are made available to eligible users or hosts in the Wallet section, all withdrawal requests are strictly subject to:

• Account eligibility and good standing under these Terms.
• Minimum withdrawal thresholds and conversion references displayed in the Alpha Mate Wallet screen.
• Identity, payout-account, and anti-fraud verification prior to approval.
• The submission rules, payout methods, and pending review status shown in the application.

Diamonds associated with a pending withdrawal request may remain held while administrative verification is in progress. Alpha Mate does not guarantee immediate disbursement and reserves the right to delay, hold, or reject withdrawal requests that involve inaccurate payout details, unverified activity, or suspected policy violations.

6. Account Suspension and Termination

Alpha Mate may mute, kick from rooms, restrict features, temporarily suspend, or permanently terminate any account that violates these Terms, engages in harassment, fraud, unauthorized access, underage use, or platform exploitation, or creates safety or legal risks for the community.

You may stop using Alpha Mate at any time and may request permanent account deletion via support@alphamate.app subject to the recovery period described in our Privacy Policy. Upon termination for serious violation or after permanent deletion completes, permission to access the application and any remaining virtual items or coins ends.

7. User Responsibilities

• Eligibility & Accurate Information: You confirm you are at least 18 years old and that registration and payout details you submit are accurate and belong to you.
• Account Security: You are responsible for safeguarding your login credentials, Google/email access, and all activity occurring under your account.
• Lawful Conduct & Content: You are solely responsible for all live video streams, voice party audio, Moments/Reels, stories, comments, and chat messages you publish or transmit. You must not post or broadcast unlawful, abusive, hateful, sexually explicit, infringing, defamatory, deceptive, or harmful material.
• No Exploitation: You must not attempt to manipulate coin or diamond balances, abuse bugs, impersonate staff or other users, automate scraping/spam, or interfere with live SFU/WebSocket services.

8. Digital Items and Application Services

All coins, diamonds, virtual gifts, VIP privileges, badges, levels, frames, and application features are digital services provided on an “as is” and “as available” basis.

Alpha Mate may update, modify, rebalance, temporarily suspend, or discontinue any virtual item, gift catalog item, room layout, or application feature at any time for maintenance, security, regulatory compliance, or product improvement, to the fullest extent permitted by applicable law.

9. Changes to Terms

Alpha Mate may revise these Terms & Conditions from time to time. Updated Terms will be published within the application and at https://alphamate.app/terms with an updated Effective Date. Your continued access to or use of Alpha Mate after updated Terms are published constitutes your acceptance of the revised Terms.

10. Contact Information

For questions regarding these Terms & Conditions, wallet/withdrawal rules, or moderation appeals:

Support Email: support@alphamate.app

Official Terms URL: https://alphamate.app/terms